A little help, whenever you need it.

Here for your next small step.

Questions about Keeltime, your progress, or a purchase? Contact Salman Abdullahi at support@keeltime.com.

Purchases and restoration

Complete onboarding, then choose Continue without an account or optional email signup. Your nickname is optional too. An active monthly trial or paid membership, or a one-time lifetime purchase, is required for Today and guided exercise sessions. Eligible Apple Accounts can start the monthly membership with seven days free, then pay the monthly price shown by Apple unless cancelled. Confirm the offer in Apple’s purchase screen; no subscription starts merely by opening the app. Open Settings in Keeltime and choose Restore purchases using the Apple Account that made the purchase.

Manage a subscription

On your iPhone, open Settings, tap your name, then Subscriptions. Deleting Keeltime or its local data does not cancel a subscription. Buying lifetime access does not automatically cancel an existing monthly subscription.

Your progress stays on your device

An email account is optional in the current app. Signing in links this device’s existing progress to that account; after signing out, use the same verified account to reopen that history. Signing in does not back up or sync exercise progress. Delete My Data in Settings removes local progress; Manage account → Delete account also removes your online sign-in account. Purchase access can be restored separately with Apple.

Contact support

Describe what happened and include your app version and iPhone model if useful. Never send passwords, verification codes, payment details, or sensitive personal information. You do not need to share exercise history to ask for help.